Success Story: Law School Admission Council (LSAC)
The Law School Admission Council (LSAC) administers the Law School Admission Test (LSAT) to an average of 140,000 prospective law students each year, and more than 200 law schools in the US, Canada and Australia are LSAC members. LSAC provides IT support to both groups, but its existing support tool couldn’t meet the group’s needs.LSAC soon discovered that Rescue was the ideal solution. It enabled LSAC technicians to provide near-instantaneous support to both law school applicants and administrators.
Rescue’s robust functionality, reliability and speed helped LSAC to meet and then surpass its IT support goals.
LSAC’s mission is to advance law and justice by encouraging diverse, talented individuals to study law and by supporting their enrollment and learning journeys from prelaw through practice.
“Just by replacing our previous remote support solution with Rescue, we’ve saved money...not to mention having a product that we actually want to use.”
-Robert Jung
Senior Technical Analyst, LSAC Technical Support Services
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