Success Story: PayChoice
Growing pains are inevitable when it comes to business expansion. However, as PayChoice grew year on year and when the pandemic hit, the team realized their whole phone system needed an overhaul. When they discovered GoTo Connect, they were delighted with the many benefits, especially the ease of use, and were surprised that such an innovative system existed with 24/7 support.
PayChoice is a payment gateway and direct debit company based in Melbourne, Australia. Living by their slogan, “Payments made easy,” they help customers set up direct debits, online payment gateways, and real-time payments, all at a competitive rate, with PCI DSS security and same-day support.
“The phone system that we previously used was old and clunky. Now with GoToConnect, we can easily drag and drop sequences, check call recordings, and data. It’s easy to turn on special messages for the holidays or for team trainings. We are now able to much more easily plan as a team and keep our clients informed. The team has embraced the change and absolutely loves the service and user friendliness of the portal.”
-Tanith Buda
National Operations Manager, PayChoice
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